SHIPPING

Where do you deliver? 

We deliver worldwide for all our products.

Deliveries are being sent to the adress given by the client or in the selected Point Relay or post office.

Les livraisons sont opérées par COLISSIMO. En cas de problème de livraison lié au transporteur, la société Good Habits ne pourra en être tenu responsable. 

 

How much does shipping cost ? 

Delivery fees can vary regarding the country. 

Please find details below : 

  • To mainland France :

     

    In Point Relay – 

    mainland France

     

     

    FREE delivery

     

    Home delivery – 

    mainland France

     

     

    5 € fee

  • To DOM-TOM and Europe (Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Sweden, Switzerland) : 

     

    Home delivery or Point Relay 

     

     

    7 € fee

  • To Australia, Canada, China, South Korea, United States, Hong-Kong, India, Israel, Japan, Maghreb, Russia, Singapore, Taiwan, Thailand, Viet Nam, and more widely to Africa, Middle East, South America, Asia : 

     

    Home delivery or Point Relay 

     

    20 € fee

    PLEASE NOTE CUSTODY FEES CAN APPLY

 

How long does it take to deliver ? 

We are doing our best to prepare your order and to send it as quickly as possible. In general, delivery in France should take 3 to 5 working days.

For deliveries outside of France, we try not to exceed 10 working days delivery in Europe and 15 working days delivery overseas.

 

RETURNS & remIMBURSMENTS

How long do I have to return my order ? 

If your purchase doesn’t meet your expectations, you have 15 days from the delivery date to send it back for reimbursement.

How much does it cost to return an order ? 

Unfortunately, as Muse & Marlowe is a very small company, we’re not able to offer free returns. We still really want to make it easier for you, that’s why we’re more than happy to give a participation in order to reduce the cost for you. The remaining charge (listed below) will be deducted from your reimbursement.

 

 From mainland France

 

Return fee  = 5 

 

 

From DOM-TOM and Europe 

(Germany, Austrich, Belgium, Bulgary, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Sweden, Switzerland)

 

 

 

 

 

 Return fee  = 7 

 

From other countries

(Australia, Canada, China, South Korea, United States, Hong-Kong, India, Israel, Japan, Maghreb, Russia, Singapore, Taiwan, Thailand, Viet Nam

And more widely to Africa, Middle East, South America, Asia)

 

Return fee  = 20 

However, if you have any question regarding our products and/or sizes, do not hesitate to contact us here : contact@museandmarlowe.com. We would be more than happy to help you as much as possible.

 

How do I return my order ? 

To receive your return label*, email us at contact@museandmarlowe.com mentioning your order number, the reference of the article, and the reason why you’re sending it back.

Then all you have to do is stick the label on your envelope (preferably reuse the one we’ve used to ship your order) and drop it at the nearest Point Relay or post office.

Returning from France? You can organise a return by putting the envelope with the specific return label stuck on directly in YOUR mailbox ! Make the request here and let the postman do the job